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Tips for flying for the first time Traveling by plane is not strange to all people. However, you should pay attention to prepare carefully, especially some related documents to avoid troubles making you miss your flight. DichungTaxi hopes that this article "The first time flight proceduces" will help you have a perfect journey. Brief: What should you prepare before going to airport? Buy flight ticket Needed documents Luggage What should you do at airport? Check-in Departure procedures Security checks Boarding Landing Immigration procedures Take your luggage Go out airport In this article, DichungTaxi try to update all newest information and procedures when traveling by plane. However, this article may be not completely exact to all cases, if you need any further assistance, DichungTaxi is very pleasure to answer you all. Now, let's get started with the first step. What should you prepare before going to airport? Buy your flight ticket Y

DIAGRAM FOR INTERNATIONAL ARRIVAL PASSENGER Step 1: Embarking for Terminal: After Passenger  Boarding Bridges or bus, passenger will proceed to the central of the terminal for health screening and immigration. Step 2: Quarantine and immigration check: Passenger will proceed for health check by going through the temperature scanner dually located in front of immigration counters before completing immigration formalities. Step 3: Proceeding to Baggage claim area: After completing immigration procedures, passengers will use the escalator to go to the first floor for claiming their baggage. Step 4: Baggage claim: Passengers can get their luggage at one of six baggage conveyors; Passengers having unexpected luggage conditions will make a claim to Lost & Found desk of their airlines. Step 5: Customs clearance: Customs inspection will be required for baggage at 02 points before arrival hall: Step 6: Departing Airport: After completing customs formalities, passengers will proceed to arriva

In order to meet the needs and requirements of its passengers who wish to have a private space to rest, relax while waiting for connecting flights, Noi Bai International Airport has provided Sleep Pods - A modern high quality example of  mini hotels right within the complex of Noi Bai International Airport, Hanoi. Each SleepPod was carefully designed and manufactured to ensure all the needs were met for relaxation, sleep or entertainment. The Pod has dimensions of 4sqm width a 3m height and is equipped with basic mini hotel style items and entertainment appliances, as well as a comfortable bed with blankets, sheets, pillows being provided each Pod also has aircon, clothes hangers, a phone, wifi and an alarm clock. In addition, customers will be offered a free drink and snack whilst enjoying the service. The VATC SleepPod is ideal for early morning flights, long scheduled transfers or unexpected situations. For more information please access  http://hanoiairporthotels.vn/  or  http://

There is one locker room in the public area on the second floor, East Wing of International Terminal (T2) : Phone number: 04.3587.6599

Dining service is available at several places at Noi Bai International Airport including the public areas and the sterile areas for passengers’ demand. This service is provided by Noi Bai International Airport and by concessionaire firms. 1. Dining service by Noi Bai International Airport: Dining system by Noi Bai International Airport includes: - Fastfood, Hall A, second floor, departure lounge, Domestic Terminal T1. - Fastfood, Hall B, second floor, departure lounge, Domestic Terminal T1. - Burger King, Star Cafe, Chill, Bigbowl, first floor and third floor, public hall, International Terminal T2. - Burger King, Star Cafe, Popeyes, Two Tigers, third floor, departure lounge, International Terminal T2. Noi Bai International Airport are cooperating with experienced partner for the dining shops international brand names. Such cooperation has fostered development in dining experience at Noi Bai International Airport where passengers can enjoy world recognized names including: - Burger Kin

Medical service is provided for all passenger at the airport. Medical service is provided 24/24 daily with the presence of the doctors, nurses and the necessary facility, medicine, 3 first aid rooms which can meet the demand for timely first aid (time for presence will not exceed 10 minutes upon request) and the demand for emergency case for air passenger.   Detailed services: - First aid for passengers; - Medicine; - First aid and ambulance to nominated hospitals; - Ambulance, rescue in emergency case; - Coordination in quarantine at airport. Location of first aid room: - Arrival hall – first floor- west of Internation Terminal (T2). - International departure lounge – third floor – International Terminal - Arrival hall – first floor- Hall A – Domestic Terminal (T1) Contact: - Medical emergency team – Noi Bai Airport Controlling Centre - Tel: 04.3587.6600 Extention number 6300

There is 01 baby care room at the international departure lounge on the 3rd Floor, West Wing, International Passenger Terminal. Availabilities in the room: baby crib, baby change table. There is one playground near gate 33, international departure lounge, Terminal 2 for kids during waiting for boarding. Availabilities:  fun swing, seesaw, carousel, slide etc., …

To improve the service quality, Noi Bai international Airport has provided with free charger for passenger. Each location is available with 10 chargers for regular hand phone. At the Domestic Passenger Terminal (T1) : - Public areas on the first floor: 1 location in Hall A, 1 location in Hall E. - Departure lounge on the second floor: each position in Hall A, B, E. At the International Passenger Terminal (T2) : - Public areas on the third floor: 2 locations beside information counter - Departure lounges: there are 09 locations near gate 21, 22, 23, 28, 31, 32, 33, 34, 35 (Location of chargers can be found in details on Terminal Layout)  

We therefore provide you with free drinking machine for both international and domestic passenger after security check. At the Domestic Passenger Terminal (T1): - Departure lounge on the second floor: each position in Hall A, B, E. At the International Passenger Terminal (T2): - Departure lounges: there are 04 locations near gate   21, 25, 32, 35 (Positions of drinking machines can be found on Terminal Layout).

Baggage cart is available at friendly positions for passenger: - Departure public hall - second floor, Domestic Passenger Terminal and - Departure public hall - third floor, International Passenger Terminal. - Arrival hall - first floor of Domestic Passenger Terminal and International Passenger Terminal.

FREE INTERNET, WIFI At Noi Bai international airport, laptop, tablet, or smart phone can be connected to the wireless network (Wi-Fi) in any areas of Domestic or International Terminal. - Search for wifi name “ Noi Bai Airport Free Wi-Fi ” - Open your web browser (not app) – Login page - Click Login or download app – to access internet This public access Wi-Fi service is not encrypted so please ensure services such as banking, e-mail and social networking sites have security such as SSL enabled.

First and Business Class Lounge in the international departure lounge of Noi Bai International Airport is provided for passengers who can enjoy an unique atmosphere for rest, leisure or for work before boarding. It is provided by Noi Bai International Airport and concessionaire firm. 1. First and Business Class Lounge by Noi Bai International Airport: First and Business Class Lounge is on the forth floor international departure lounge, international passenger terminal (T2) . Passenger can enjoy an unique atmosphere for rest, leisure or for work before boarding: - Variety of European – Asian dishes, variety of pastries, fruit and drinks. [caption id="attachment_3620" align="aligncenter" width="750"] Private and quiet working area, quiet. Computer systems are connected to the Internet, Wifi.[/caption] -   Newspapers and magazines in many languages. Private and quiet working area, quiet. Computer systems are connected to the Internet, Wifi. fax,  USB… With t

FIRST FLOOR - ARRIVAL INTERNATIONAL PASSENGER SECOND FLOOR - IMMIGRATION OF ARRIVAL INTERNATIONAL PASSENGER THIRD FLOOR - DEPARTURE INTERNATIONAL PASSENGERG FOURTH FLOOR - VIP & BUSINESS LOUNGE AND AIRLINES REPRISENTATIVE OFFICE Read more: Domestic Terminal (T1) Source: http://www.noibaiairport.vn

FIRST FLOOR - ARRIVAL DOMESTIC PASSENGER SECOND FLOOR - DEPARTURE DOMESTIC PASSENGER THIRD FLOOR - OFFICE FOURTH FLOOR - RESTAURANT Source: http://www.noibaiairport.vn