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Passenger Requested for Special Assistance - Noibai airport

Please contact Airline staff for any special assistance before flight. Noi Bai international Airport will instruct relating sections on these requirements upon request of Airlines as follows. - Arrangement of chairs nearby boarding gate for passenger requested for special assistance in the departure and arrival lounge of Domestic Terminal (T1) and International Terminal (T2). - Planning for 2 electric cars to transfer passengers being disable people, elderly people, pregnant women, children in Internatinal Terminal.

Connecting Passenger - Noibai Airport

1. International arrival passenger taking domestic connecting flight Passenger follow immigration procedures for International arrival passenger. After customs clearance, passenger proceeds to arrival hall. Passenger takes free Shuttle Bus to Domestic Terminal (T1). Shuttle Bus stop is located on the first lane of International Terminal (T2) (details can be found on International Terminal  layout – first floor). 2. International arrival passenger taking international connecting flight Passenger follow the signage to approach the check in counters for connecting flight (there are 6 counters at the centre of second floor, before immigration). Without taking immigration process, passenger then follow the escalator from the second floor to the third floor to approach the place for the security check for passenger and handheld lugguage Passenger then follow the procedures for International arrival passenger. 3. Domestic arrival passenger taking international connecting flight Passenger arri...

Domestic Departure Passenger - Noibai Airport

DIAGRAM FOR DOMESTIC DEPARTURE PASSENGER Step 1: Passenger approaches the departure hall – second floor, Domestic Terminal T1 Domestic Terminal has following halls: Hall A (check in counters numbered from 01 to 30) Hall B ( check in counters numbered from 31 to 60) Hall E ( check in counters numbered from 101 to 138) Kios check-in: 03 counters Vietnam Airlines: hall A & B Vietjet Air: hall A (HAN - SGN route) & E (others domestic route) Jetstar Pacific: hall E Hai Au: hall E Vasco: hall A Step 2: Check-in: Passenger present air ticket and personal documents to do check in at check in counters or kiosk check in. If visual check is required for checked baggage, passenger contact Airlines staff for checking after the announcement. If the result is satisfied, passenger will proceed to departure lounge. To understand about regulations on checked baggage , please check information at the Regulation on checked baggage and handheld baggage. Step 3: Security check: Passenger present boa...